LabTech Software Unveils Multi-Vendor Dashboard for Managing MSP Customers’ Heterogeneous Environments

PR Newswire

TAMPA, Fla., May 16, 2012

TAMPA, Fla. , May 16, 2012 /PRNewswire/ — LabTech Software, the only powerful, robust-featured remote monitoring and management (RMM) platform developed by a Managed Service Provider (MSP) for Managed Service Providers, today announced a new multi-vendor dashboard that centrally manages data protection environments. LabTech Software is the only RMM with a multi-vendor management interface supporting some of the industry's strongest backup solutions with a “single-pane-of-glass” approach.


LabTech Software's single-pane-of-glass backup management dashboard enables visibility, monitoring and manageability across a mixed or standardized data protection environment.

Benefits include:

  • Centrally manage a multi-vendor data protection environment, and gain visibility into the entire image backup process from a single dashboard
  • Accurately monitor backup job status in real time, enabling immediate response to failure alerts in order to minimize the risk of data loss
  • Perform on-demand actions such as disable, enable, create, edit, delete, start or cancel backup jobs
  • Deploy backup agents remotely to systems without having to visit each machine individually
  • Multi-Vendor intelligent parser enables you to globally select and manage different vendor backups as part of a single operation.

“Success as an MSP relies on greater integration, greater automation, and greater service capability, and the new vendor dashboard delivers these features,” said LabTech CEO Matt Nachtrab . “Our partners will find that this new approach to heterogeneous data protection management and monitoring is above and beyond any other system available on the market today.”

To learn more about LabTech 2012 and the multi-vendor dashboard functionality or to register for a free live tour of LabTech to see the multi-vendor dashboard in action, please visit

LabTech Software maintains Technology Alliance Partnerships with a growing list of strategic storage vendors, including StorageCraft, AppAssure, CA D2D and Acronis. All vendors will be supported, with more to be added as relationships are established.

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About LabTech Software
LabTech is the only Managed Service tool for remote monitoring, management, (RMM) and automation developed by a Managed Service Provider (MSP) for MSPs. Our affordable, agent-based platform so closely emulates what technicians do in the field that techs can provide the same support remotely. Because we understand how to manage a growing MSP business, we make it easier to procure their software and allow partners to add agents as they grow. For more information please visit or call 877-522-8323.

All product and company names herein may be trademarks of their respective owners.

SOURCE LabTech Software

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