Powerful Quote, Order Tracking, Support Ticketing and Self-Bulk Pre-Qualification Tools Available for VARs, Agents, Solution Providers and Independent IT Professionals
PLEASANTON, Calif., June 12, 2012
PLEASANTON, Calif. , June 12, 2012 /PRNewswire/ — MegaPath, one of the leading providers of managed data, voice, and security services in North America , today announced the availability of new Partner Portal tools for its partners. The new partner tools will help enable channel partners to more quickly generate greater revenue.
“With one of the largest and most secure MPLS networks in the United States and our growing product portfolio, 2012 is turning out to be a banner year for our channel partners,” said Dan Foster , President, Business Markets, MegaPath. “By leveraging our new set of tools that make it easier to do business, MegaPath's partners have the confidence that they have the right resources needed to stimulate new business opportunities.”
New Tools and Resources for Channel Partners
MegaPath partners can leverage the new MegaPath Quote Tool, a highly customized sales solution that allows all partners – agents, VARs, solution providers, or independent IT professionals – to price MegaPath products online and without a representative. In addition, partners can also quickly qualify and check access availability and pricing at specific customer locations. They can also view all pending quotes through an easy-to-use interface.
The company's Partner Portal is also offering additional capabilities, including:
- Enhanced Order Status Tracking – Allows partners to easily search existing orders and see the status of pending orders. Partners can also design custom, configurable reports and schedule receipt of specific reports on a recurring basis.
- Self-Bulk Pre-Qualification – Partners can simply and quickly create bulk pre-qualifications via the Partner Portal. After uploading the pre-qualification spreadsheet to the Portal, partners receive their results via email.
- Customer Support Ticket Tracking – Enables partners to create, search, view and escalate their customers' support tickets as necessary. Partners can also view the status of customers' installation and upgrade tickets.
All tools are now available via the updated MegaPath Partner Portal and can be easily accessed with a single sign-on.
For more information on the value of MegaPath's MPLS network or other partner benefits, visit http://www.megapath.com/partners/. MegaPath is running a Channel Partner contest through December 14 to win tickets to Super Bowl XLVII. For more information or to participate, visit http://www.megapath.com/promos/superbowl.
MegaPath operates one of the largest end-to-end communications networks in the country, providing both commercial and wholesale services. The company provides a full range of data, voice, and security services for small, medium, and enterprise businesses nationwide, as well as wholesale solutions to the carrier and service-provider markets through one of the largest end-to-end networks in the country. MegaPath helps businesses easily and securely communicate between their headquarters, employees, and business partners to lower costs, increase security, and enhance employee productivity. To learn more about MegaPath's managed IP data, voice, and security services, please visit www.megapath.com.
Welz & Weisel Communications