SuccessFactors Unveils New User Experience and Introduces SuccessFactors Jam

Latest SuccessFactors software transforms human capital management and enhances the 'rhythm of business'

PR Newswire

SAN MATEO, Calif., Oct. 3, 2011

SAN MATEO, Calif. , Oct. 3, 2011 /PRNewswire/ — SuccessFactors, Inc. (NYSE: SFSF), the global leader in cloud-based business execution software, today announced  the latest advancements in its Business Execution (BizX) suite, including a new user experience that gives managers the ability to efficiently deliver higher quality performance reviews that are aligned with business strategy and improve business results. SuccessFactors also announced the launch of SuccessFactors Jam, its social collaboration and learning software with rich media capabilities. SuccessFactors made the announcement at the HR Technology Conference & Expo (booth #623), held this week in Las Vegas .

“Our customers are looking for every competitive advantage and we know this often comes down to getting the most out of their people. We address this by delivering innovative solutions in our BizX Suite that really impact the way people get things done,” said Dmitri Krakovsky , vice president of global product management, SuccessFactors. “Performance reviews have been the Achilles heel of managers as the process can be cumbersome and lacks comprehensive social feedback. We have dramatically improved the process by breaking down the obstacles to high quality reviews, while also launching our new Jam product that allows companies to leverage the learning and knowledge transfer done outside the classroom. We are directly increasing the productivity of a company's workforce and improving their ability to deliver on the BizX promise – bridging the gap between strategy and execution.”

SuccessFactors Makes It Easy

In the fast-paced business world, human capital management (HCM) systems have been slowing people down with siloed and inflexible applications, a lack of analytics and systems of record spread out in multiple places. SuccessFactors is putting a stop to systems that are “just too hard” and is transforming the human capital management experience to help drive better business results and make it easier, more engaging and more agile than ever with updates across the BizX suite.  

Increased employee engagement with SuccessFactors Jam:

SuccessFactors introduces SuccessFactors Jam, which combines the social collaboration of CubeTree with the video and learning capabilities from Jambok.  “Jam” captures the creativity, energy and spontaneity of social learning that SuccessFactors' customers enjoy – enhancing the rhythm of business. With this launch, SuccessFactors makes compelling content both easy to create and discover with relevant content recommendations based on individual user behavior. This empowers employees to explore and improve their own knowledge set in the context of their everyday work – boosting productivity and engagement across the organization.

New user experience for better performance reviews:

SuccessFactors improves the performance process by adopting the latest web user interface technologies and applying them to business problems, taking what is common on consumer sites and bringing it to a corporate application.  The new user interface provides a smoother process for performance reviews, making it easier for managers to write higher quality reviews and prepare for the conversation with key data at hand, such as an employee's overall score, team rank and differences between manager and employee ratings. Additionally, the new team view helps managers to ensure their reviews are consistent and fair across the team.  Managers can easily request peer feedback from within the system, instead of emailing individual team members. Together, these enhancements to the SuccessFactors user experience create a faster and better performance review process.

Redefined experience for SuccessFactors Learning:

Building on the learning user and manager enhancements introduced last year, SuccessFactors continues to redefine the user experience for learning administrators. New innovations include a customizable administrator homepage for unique day-to-day needs, a new “Guide Me” mode for simplified course, curriculum and class creation, and faster access to items with expanded Bookmarking, Quicklinks and Pathfinder Search.  

New mobile capabilities:

Building on the company's recent advancements in mobile functionality, SuccessFactors has expanded the administrative experience to incorporate an organization's corporate security policies and bring mobile users online faster. Administrators can activate SuccessFactors BizX Mobile for select individuals, groups or the entire company, from their admin screen, granting access to any or all mobile features, including employee profiles and org charts, mobile docs and feeds, and approvals and candidate feedback. With the native BizX Mobile apps for iPhone, iPad, BlackBerry and Android-based tablets and devices, organizations can become increasingly agile and competitive.

Additional resources:

About SuccessFactors

SuccessFactors is the leading provider of cloud-based Business Execution Software, which delivers business alignment, team execution, people performance, and learning management solutions to organizations of all sizes across more than 60 industries. With approximately 15 million subscription seats globally, we strive to delight our customers by delivering innovative solutions, content and analytics, process expertise and best practices insights from serving our broad and diverse customer base. Today, we have more than 3,500 customers in more than 168 countries using our application suite in 34 languages.

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“Safe harbor” statement under the Private Securities Litigation Reform Act of 1995:

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements are SuccessFactors' current expectations and beliefs.

These forward-looking statements include statements about future growth prospects, financial results and benefits of acquisitions. Factors that could cause actual results to differ materially from those contemplated by these forward-looking statements include: our ability to retain customers and to experience high customer renewal rates; whether customers renew their agreements for additional modules or users; pricing pressures; the uncertain impact of the overall global economic conditions, including on customers, prospective customers and partners, renewal rates and length of sales cycles; the fact that the business execution market is at an early stage of development, and may not develop as rapidly as we anticipate; risks related to the integration of the acquisitions, including retaining customers and employees, unforeseen liabilities and managing geographically-dispersed operations; competitive factors; outages or security breaches; our ability to develop, and market acceptance of, new services; the impact of any discovered product defects or outages; our ability to continue to sell our services outside the HR area; our ability to manage our growth; our ability to successfully expand our sales force and its effectiveness; whether our resellers and other partners will be successful in marketing our products; our ability to continue to manage expenses; and the impact of unforeseen expenses, including as a result of integrating acquisitions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, our results could differ materially from the results expressed or implied by the forward-looking statements we make.

Further information on these and other factors that could affect these forward-looking statements is included in the section entitled “Risk Factors” in our Annual Report on Form 10-K and in other filings we make with the Securities and Exchange Commission from time to time.

SOURCE SuccessFactors, Inc.

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